Our family of four spent three nights at this charming little hotel. It is situated only a few minute walk from Hoem Kien lake in the heart of the old quarter. It was the little things that made this hotel special. Jessie (at the front desk) was warm, gracious and friendly and greeted our children (aged 7 and 9) by name each time she saw them. The spacious and immaculate rooms were sprinkled with fresh rose petals on the beds and bathroom sink. Our family is vegetarian and when we ate breakfast our first morning, we selected fresh fruit and breads (at the time the only veg options). We did not comment on this but the dining staff had observed us carefully and when we arrived for breakfast the next morning they showed us all the vegetarian options they had prepared for us that day including fresh spring rolls and veggie noodles. What a lovely and unexpected surprsie! The next morning our airport transfer was picking us up at 6:15 am and breakfast did not start until 6:30. They offered to have some of the food ready for us by 6:00 am so we could eat before departing. We had a wonderful stay here and would wholeheartedly recommend Golden Sun Suites if travelling in Hanoi!